What happens while we check your account
STIL LAB checks every new account before its website goes live. You can set everything up meanwhile.
STIL LAB checks every new account before its website goes live. While we do, the top of your Studio pages says Almost ready — we're checking your account, and you can set everything else up.
What you can do now
- Upload your photographs.
- Build your products and set your prices. You can publish a product now; it goes on sale once your account is accepted.
- Start your website and choose its look.
- Add your details.
What waits until we accept your account
- Publishing your website. The last step on your Home page reads Publish — once STIL LAB has accepted your account, with no button.
- Connecting Stripe. The Payments page says you can connect Stripe once STIL LAB has approved your account.
- Adding a card for your membership. You can add your card once STIL LAB has accepted your account.
Good to know
- A product you published while we check shows Published · goes on sale when STIL LAB accepts your account. If your website is not live yet either, it shows Published · goes on sale once STIL LAB accepts your account and your website is live.
- When we accept your account, we email you to say it is open.
Still stuck? Email support@stillab.co.nz